Quality, safety and reliability
Our quality standards form the foundation of our work.
Clear processes, trained personnel and central monitoring ensure that every route is carried out reliably, safely and transparently – regardless of location or transport segment.
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Certified procedures
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Monitoring of all routes
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Trained drivers & integrity checks
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Defined SLAs & clear escalation paths
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Data protection compliant processes
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Modern route planning systems
Core elements of our quality standards
Central route planning
Our routes are planned centrally at our main location in Koblenz – supported by modern software and experienced planners. Local dispatchers complement this planning with regional know-how.
What we stand for:
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Optimal routes & time windows
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Coordinated processes with your teams
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Minimisation of delays & errors
Dispatch & route monitoring
Our dispatch is reachable around the clock, 365 days a year.
All routes are continuously monitored, deviations are actively reported.
Your benefits:
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Permanent control of all shipments
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Reporting point for delays
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Fast communication in case of deviations
Data protection & information security
Data protection is a central part of our work.
We meet all data protection requirements and consistently implement technical and organisational measures (TOMs).
Security measures:
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Control of personal data
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Trained employees
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GDPR-compliant procedures
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IT security concept
Personnel integrity
Our team is trained, vetted and clearly authorised.
Before starting work, all drivers and employees go through a defined vetting process.
Checks & documents:
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Certificate of good conduct
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Social insurance certificate
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Driver's & employee ID
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Commitment to data protection, postal & banking secrecy
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ADR/IATA training (depending on area of operation)
Dangerous goods (ADR / IATA)
Dangerous goods are transported in compliance with legal regulations.
We have trained drivers, qualified dispatchers and specialised employees for air freight.
Safety benefits:
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ADR-compliant transports
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IATA-qualified personnel
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High safety standard at the main location
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Quality is not a promise – it's our standard
